Understanding Communication Skills

Imagine that your company is releasing a new product, but you've noticed a problem. The mistake could have serious consequences, so you need to convey the issue to your boss and the rest of your team as clearly as possible. 

Good communication is a key life skill. When time is tight or important decisions have to be made, it's essential to avoid miscommunication   . 

In this video, we look at how to make your communications foolproof using a seven-step framework known as the Communications Process.  

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