Managing People With Low Ambition

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StephenTjiptoHartono

Think carefully about how you can motivate team members with low ambition.

Your boss has just assigned you to lead a team with a mix of full-time, part-time and temporary staff.

You're feeling unsure about this new team, because you sense that some of its members have no real desire to advance their careers.

You soon realize that the management strategies you've used in the past aren't going to work here. After all, you won't be able to motivate these people in the same way as team members who want to advance their careers. And you can't keep dangling a raise in front of them – your department would go broke!

So how do you manage and motivate people who have no interest in learning new skills, or developing their careers?

In this article, we'll explore strategies and tips that you can use when managing and motivating people with low ambition.

Defining "Low Ambition"

When we use the term "low ambition" in this article, we're using the term in a broad sense. We don't necessarily mean that these people aren't ambitious – just that they don't wish to learn new skills or improve their careers right now.

For instance, you might be managing a busy parent who's working in a part-time, entry-level role, and simply wants the opportunity to earn a small wage and have regular social interaction. All of their spare "emotional energy" is focused on supporting their family.

Or, you might have a person on your team who considers their role as just a short-term job, while they wait for a convenient time to continue their education or move on to greener pastures.

Even people in highly skilled roles may be happy where they are in their careers – they've learned the skills needed to do their jobs well, and they don't wish to add to their responsibilities by climbing further up the corporate ladder.

In fact, when many of us think about the people in our teams, it's unlikely that everyone will be looking to the "next step."

Common Challenges Low Ambition Poses

The most important challenge when managing people with low ambition involves motivation. These people may not be motivated by learning opportunities, greater responsibility, or challenging projects; so you need to have a strategy in place to ensure that they stay motivated to deliver high-quality work.

Another common challenge involves loyalty and retention. If people have no ambition to build their careers, or to progress through an organization, then they're more likely to jump ship if they're not enjoying their work. This is especially relevant to people in low-skilled roles, who have little to lose by changing job.

Beware Your Unconscious Assumptions

Start by examining your own assumptions about your team members, because your perception affects the way that you behave.

For instance, if you believe that someone is simply coming to work to earn a paycheck, then you may unconsciously adopt an authoritarian management style with them. Our article on Theory X and Theory Y   will help you identify your unconscious assumptions about your team members' motivations, so that you can apply the right management style for the situation.

According to McClelland's Human Motivation Theory   , people have different dominant motivators, whether these are the needs for achievement, affiliation or power. Learn which dominant motivators work for individual members of your team, so that you can structure rewards and praise effectively.

You can also use Path Goal Theory   to identify the most effective leadership style to apply in different situations. This model is helpful, because it helps you to choose the best leadership style to adopt depending on your people's needs, the environment they're in and the task that they're working on.

Another approach is to work on your emotional intelligence   – this will help you build better relationships with your team members.

Motivational Strategies to Try

Motivation is probably your biggest challenge when it comes to managing people with low ambition. Without an effective strategy in place, your team members will not be as productive, satisfied or loyal as they could be.

The following strategies will help.

Get to Know Your Team

It's important to get to know the individuals within your team. The more you know about their personal lives and goals, the better you'll be able to structure rewards that keep them motivated.

For instance, a good way to motivate single parents who work part-time might be to offer them flexible working hours, or on-site daycare usually reserved for full-time workers.

Identify People's Needs

You can also use models such as Maslow's Hierarchy of Needs   to identify people's fundamental needs. This will allow you to customize your motivational approach for maximum impact.

For instance, doing what you can to boost people's confidence can be a great motivator, and can lead to significantly increased productivity.

Increase Job Satisfaction

Use strategies from our article on Herzberg's Motivators and Hygiene Factors   to eliminate any factors that could be contributing to job dissatisfaction.

A good example of this would be to get rid of an oppressive company policy such as banning the taking of personal calls at work. Trusting employees by removing these negative elements can build team trust   and create loyalty.

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Also, ensure that you provide a fair and safe environment in which people can have great working relationships with co-workers, and one where people are given proper recognition for their achievements. You can find out more about doing this with our article on Sirota's Three-Factor Theory  

Further Motivational Strategies

• Try to make the work environment as pleasant as possible for your team, especially for those in low-skilled or monotonous roles. Make sure that it's clean, well-lit, and comfortable.
• Reward your team   by simply saying "thank you" – recognition and appreciation for a job well done can be an incredible motivator.
• If you're finding it difficult to get your team motivated then use principles from Expectancy Theory   . This helps you motivate people by linking their effort with the outcome of the project.
• People with low ambition are often responsible for doing work which everyone else in the organization considers "low status." If this is the case in your team, make sure that they are treated equally, especially when it comes to company perks like holiday parties or leaving early on Fridays.
• Having control over what we do is a major source of job satisfaction for most people. Whenever possible, give your workers the opportunity to choose their tasks and projects. The more control they have over their work, the more they'll own, and take responsibility for, their tasks.